Wilds of Africa Booking Terms and Conditions
TRAVEL AGREEMENT & CONTRACT
Wilds of Africa Tours & Travel; Travel agreement between the client and the company. In terms of this travel agreement a booking is defined as a reservation which is done by the client or the client’s travel agency. The client is defined as the person who accepts the booking on behalf of himself.
Travel agency is defined as any agency that places or accepts a booking for any person or group of persons or company with Wilds of Africa Tours & Travel.
DEPOSITS AND PAYMENT
Upon receipt of tour confirmation a nonrefundable deposit of 30% of total tour charges shall become payable, the balance being due and payable 30 days prior to departure date. In the event of bookings being effected less than 30 days before departure the full amount charged will forthwith be payable.
Cancellation must be made in writing. Upon receipt of the written notification, Wild of Africa Tours & Travel will confirm receipt thereof and this date will determine the following charges.
- Up to 30 days prior to departure: Deposit forfeited
- 30 to 28 days prior to departure: 30% of total cost forfeited
- 28 to 15 days prior to departure: 50% of total cost forfeited
- 15 to 10 days prior to departure: 75% of total cost forfeited
- Less than 7 days to departure: 100% of total cost forfeited
It is mandatory for the client to be in possession of a cancellation insurance policy. Please note that if the reason for cancellation falls within the terms of any holiday insurance policy, which the client must hold, then any such charges would normally be refunded to the client by the insurance company, subject to the terms of the insurance.
PASSPORT AND VISAS
Travel agencies and clients must ensure that passports and visas are valid for Tanzania. Wild of Africa cannot be held liable or responsible should a passenger be refused entry into Tanzania for any reason.
RESCHEDULE AND DELAYS
By the company: The company shall reserve the right to reschedule any tour due to unforeseen circumstances (e.g. airlines not running on schedule, road conditions, weather, mechanical breakdown, accidents and political instability) beyond the control of Wild of Africa Tours & Travel. The company will try to provide adequate alternatives, but will accept no liability.
By the client: In case the client reschedule the date of the tour on his own request, the company shall try to accommodate the client, but may charge the reschedule fee as follows.
- Duration of 6 six month from the original date of travel: 5% of the total tour cost.
- Duration of more than 6 months to 1 year from the original date of travel: 10 % of the total tour cost.
- Duration of more than 1 year from the original date of travel: 15 % of the total tour cost
CHANGE ON THE NUMBER OF PAX
For any change on the number of the people for confirmed tour is made the clients have to inform the company on writing and company will have effect the tour prices as follows:
- Slightly lower the price of the tour per individual if the number of pax have increased
- Slightly increase the price of the per individual if the number of the pax reduced
Note the change of the tour price as per the change of the number of the pax is independently made without affecting the change on price due reschedule of the tour.
AUTHORITY ON TOUR
At all times the decision of the tour guide will be final on all matters likely to endanger the safety and well-being of the group. The client must at all times strictly comply with the laws, customs and foreign exchange regulations of Tanzania. Should the client be detected in any contravention of the law, custom or exchange regulations, or should the client be a nuisance to the group, the guide may order the client to leave the tour without the right of refund.
While every precaution is taken to ensure the safety of all persons participating on the tour, the client his/hers, heirs, dependents, agents, executors or their assignees, hereby irrevocably waive any rights they may have to claim, any form of compensation for any damages which the client may suffer due to injury or death whilst on, or at any time after the tour, from Wilds of Africa Tours & Travel. Under no circumstances will Wilds of Africa Tours & Travel be responsible for the death or injury or loss, which might occur to such persons sustained from any case whatsoever. The client hereby indemnifies and holds Wild of Africa Tours & Travel harmless against any and all claims whatsoever the nature.
It is the client’s obligation to ensure that he is medically fit and able to embark on the tour. We recommend the vaccination against Hepatitis before travelling. Anti-malaria precautions should be commenced prior to departure and clients should bring insect repellents on tour.
Wilds of Africa Tours & Travel reserves the right without giving further notice, to make use of any photographs or films produced during any of their tours for general publicity purposes without payment or permission.
It is a condition of travel with Wilds of Africa Tours & Travel that all guests must have insurance for medical expenses, baggage loss, cancellation/curtailment, default and personal accident.
The client should get him/herself acquainted with customary practices. Wilds of Africa Tours & Travel as well as co-operating agents do act in the capacity of agents for the clients in all matters and will under no circumstances whatsoever be responsible and be exempt from any liability for accidents, injury, delay, loss or damage to property or any other loss or damage from whatever it may arise. All tours are subject to the conditions of the concerned airlines, hotels, restaurants and all other contractors involved.